42%
Decrease in Response Time
> 400
Codes Issued Automatically
About
LOGE Camps is the hotel that gets you outdoors. Inspired by the surf, climbing and camping culture of the 70’s and the relaxed energy of a road trip with friends, LOGE inspires people to get out and explore together. We find forgotten motels near our favorite towns and trails, and bring them back to life with a variety of ways to stay like hotel rooms, hostel bunks, and campsites. From on-site gear rentals to fire pits and free live music, LOGE delivers a welcoming outdoor-adventure focused experience at each of its locations. We believe that more responsible users of the outdoors creates more people that will fight for the protection of our wild places, and therefore give 1% of top line revenue at each location to a local non-profit that fosters responsible outdoor use. Our sponsorship partners include weFISH, Northwest Avalanche Association, Evergreen Mountain Bike Alliance, and Central Oregon Trail Association.
Templates
Registration Card, Arrival Guides
CHALLENGE
Operate without 24/7 office.
LOGE Westport is a non-traditional outdoor hotel with a mix of rooms and campsites, making it distinctive for the team to manage unit accessibility. Before implementing Akia and leveraging its real-time sync with RemoteLock, LOGE Westport relied on longer processes to get door codes to guests, costing them time and money
Setting up Akia and RemoteLock integration enables LOGE Westport to create a streamlined end-to-end automated workflow – from identifying new arriving guests and having them sign up via Reg Cards to sending unit location maps, door codes, and community area and bathroom accessibility.
SOLUTION
Communicate effectively.
Before introducing Akia, LOGE Westport worked with another provider that worked only via website and message updates, often resulting in delayed communication. With Akia, the property, the staff can access the app making it easier to stay connected with the guests on the go, and facilitate better communication management.
Akia's Mini Apps, Booklets, Reg Cards, and automation streamline arrival processes and execute seamless back-and-forth communication.
The integration with Remotelock and Akia seems to have a higher response time. When we make those changes, they populate almost instantaneously. So, if it's in Akia, it'll be just a couple of seconds before it's in Remotelock, which is nice! The reliability and the seamless integration and the support staff that comes with it have made a huge difference for us.
