Hotels are adopting guest messaging technology to automate and personalize the guest experience, from booking to post-stay. Discover how guest messaging enables properties to automate routine tasks, freeing up staff to focus on delivering exceptional guest experiences.  You’ll learn how to:  Operate without a traditional front desk with digital check-ins Implement a guest journey, from booking to post-stay Automate messaging based on guest engagement Remotely distribute guest access automatically Use AI for continuous assistance for guest inquiries Make sure you don’t miss the opportunity to improve guest messaging and manage staff operations during busy periods. Learn real-life examples of hotels that have successfully implemented contactless check in.

⁠‍Complicated app downloads and old lock technology can hinder the guest experience, creating unnecessary barriers to a seamless check-in process. Join us as we discuss how web keys eliminate these barriers, offering guests a smooth contactless experience. ‍ You’ll learn how: FLEXIPASS and Akia integrate to simplify door access Automation enhances guest communication for a hassle-free check-in process.  To operate remotely without being at the property To streamline the check-in process and provide a more efficient pre-arrival experience, from ID verification to receiving access Discover how integrating FLEXIPASS and Akia can transform your guest check-in process, providing convenience, flexibility, and cost-effectiveness for both guests and property owners/managers.

Discover strategies and best practices to stop fraud. It's easier than you think to protect your property. You will learn: ‍ How to minimize chargebacks & disputes Insights into identifying fraudulent bookings before they become chargebacks Insights into how common hospitality fraud schemes work The power of using AI to detect fraudulent bookings before they arrive on property ‍ Don't miss this opportunity to gain the knowledge to protect your business: your revenue, property, staff and your guests.

In an era where guest expectations and operational demands continue to evolve, the quest for efficiency takes center stage in hospitality. Explore how to leverage automation to redefine operational efficiency in your property. You’ll learn how: automation enhances guest interactions, from booking to post-stay engagement automating routine tasks increases staff productivity, allowing for more meaningful guest experiences it simplifies the check-in and check-out process, minimizing wait times

Explore real-world examples of how data enhances operational processes, from simplified check-ins to personalized experiences, ultimately boosting guest satisfaction and repeat bookings. You’ll learn how to: Capture guest information to expedite check-in procedures Use quality guest data to create tailored marketing campaigns post stay Implement strategies to analyze guest feedback and preference to improve guest experiences Join Track PMS, Brett Robinson, and Akia as we discuss how guest data contributes to revenue growth.