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See how to remotely automate generating and distributing door code access.
Stop fraudulent bookings before arrivals
To improve guest communications and the overall guest experience, hotels need to meet guests where they’re at, and guests are texting now more than ever. While it may have felt strange to send a text message to a guest directly a couple years ago, hotel guest messaging is becoming more and more popular, and it may just become the primary form of guest communications in the future. Here are five reasons for why hotel text messaging is the future of hotel communications.
How many times have you sent out an email newsletter and received little to no leads from it? Or you’ll look at your email’s analytics, and less than 20% of your recipients even opened it? We’re not denying that email marketing is a popular and effective marketing tool, but it’s understandable to be frustrated about putting work into something that doesn’t get seen.
HIP is a newsletter highlighting hot topics, significant trends, and business initiatives within the industry.
What is a hold anyways?
You wouldn’t believe how many podcasts there are that focus on the hospitality industry. Just when we think we’ve found them all, new ones sprout up. In this series, we highlight several podcasts and tell what they’re about, how often they post, and how many episodes are in their archives.
As the COVID-19 pandemic continues on, the hospitality industry continues to struggle. Occupancy is inevitably lower than usual levels, as people avoid non-essential travel as much as possible. Over the past year, the hospitality industry has adapted new procedures and technologies to facilitate safe hotel stays. Updated cleaning protocols and contactless solutions have become more and more common. Now that most hotels have the infrastructure for providing safe service during the pandemic, here are a couple of strategies to generate more hotel revenue.
