More often than not, the rental agreement you have just emailed your guest is sitting alongside hundreds of emails competing for attention. Modern travelers have full email inboxes and don’t read every single one.
Text messages have a 98% open rate, compared to a mere 22% for emails.
With the Escapia integration, Simpson Properties Group leverages Akia to automatically text a digital rental agreement to their guests as soon as the booking is confirmed. The rental agreement allows them to display and ensure guests understand their rental rules, capture additional guest information, and, most importantly, get the guests’ digital signatures. As a result, greater than 90% of rental agreements are signed and completed in under 8 hours.