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Pre-Arrival UpsellsThird-Party AuthorizationsCashless TippingGap Night ExtensionContactless Check-In
Guests are expecting more from hotels nowadays, but personalization can give your hotel a competitive advantage. Let Akia take care of more operations so you can go build lasting relationships with guests.
Akia's latest update offers concise digital compendiums for hotels, simplifying guest access to essential information, while also streamlining back-end processes for staff with user controls and audit logs.
Here are some ways Akia's Mini Apps can help your property make money: agreements, booklets, menus, and surveys
Providing a great hotel experience is undoubtedly important to any hotelier. Happy guests reflect well on your hotel, and of course you want to be known as an amazing hotel that anyone would love to stay at. In the ever-changing landscape of the hospitality industry, however, traditional means of ensuring guests are enjoying their stay have changed. Guests have different expectations, and a great guest experience looks different than it did before. Here at Akia, we want to help you adapt to these changes and keep your guests happy, especially in a contactless environment.
Prevent death by a thousand cuts. Akia's Automated Workflows utilize artificial intelligence to appropriately execute duties your team spends time doing over and over automatically. Your team will spend less time creating work orders, checking in guests, answering common questions, picking up the phone, and more.
More and more people use online reviews as part of their decision making process when it comes to making hotel bookings. Prior to making a booking, people may go to Google Reviews or TripAdvisor to ensure that they can have a good experience with a trustworthy and responsive hotel. If a hotel has low ratings throughout various review websites, then many travelers will begin to look elsewhere for lodging options.
With Covid-19 still ongoing in the United States, it’s no surprise that people are anxious about traveling and staying in hotels. At the same time, the hospitality industry has been struggling to keep business running smoothly. In response to the pandemic, many hotels have taken up new cleaning protocols and various measures to ensure that guests and employees are safe. Although your hotel may have all the proper measures in place, the next step is to reassure guests that it’s safe to stay at your hotel. Here are some ways for you to do so:
With Covid-19 numbers still very high, hotel operations must adapt to protect guests and employees. At Akia, we have been helping hotels implement digital registration cards to cut down on close-contact interactions at the front desk. We’ve recently been updating the digital registration card feature so hotels can better execute contactless check-in procedures. Here are a few new capabilities with this feature:
